By visiting www.easby.com, you are consenting to the practices described in this Privacy Policy. Any personal information provided to or gathered by www.easby.com is controlled by Easby Electronics Limited. The information we learn from customers enables us to carry out our primary sales function. We use the information to process orders and payments, and to deliver products.

What information do we gather?

• Information you give us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information.
• Automatic information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" to remember who you are (if you choose to enable this feature) and we obtain certain types of information when your Web browser accesses www.easby.com. You can access some parts of our website anonymously, but ordering and enquiry services require you to give us information about who you are.
• E-mail communications: we receive and store your email address in order to communicate with you in the most effective way. You can choose to have responses to your enquiries by email, phone or fax, at the point of sending each enquiry.

What about Cookies?

• Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide recognition of your username and password, to allow you to login easily.
• You can choose not to take advantage of the cookie facility by deselecting ‘remember me’ before you log in. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.
• If you do leave cookies turned on, be sure to log out when you finish using a shared computer.

How secure is information about me?

• We do not have any payment information (such as credit card details etc.) passing over the internet. Instead, billing happens through a credit account with Easby Electronics Limited.
• We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
• It is important for you to protect against unauthorised access to your password and to your computer. Be sure to log off when you finish using a shared computer.

What information can I access?

You can access most of the information we store about you through the ‘Account’ section of the website. Any other information we hold about you is available from Easby Electronics Limited.

What choices do I have?

• As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or make an enquiry.
• You can add or update certain information through the ‘Account’ section of the website. For security we require any change of company details or delivery addresses in writing. Please provide the new details on headed paper, accompanied by a signature. This can be faxed to us on: +44 1748 850556. Or, posted to: Easby Electronics Ltd., Gallowfields Trading Estate, Richmond, North Yorkshire, DL10 4TQ. When you update information, we usually keep a copy of the previous version for our records.
• If you do not want to receive e-mail or other mail from us, please contact us at: Easby Electronics Ltd., Mercury Road, Gallowfields Trading Estate, Richmond, North Yorkshire, DL10 4TQ, and request to close your account.
• The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

April 2006